What is Crambury?

We’re the best source of help
for Amazon suspension appeal.

 

Suspended on Amazon?
We Can Fix That!

Need to submit an appeal to get your account reinstated?
Our experienced Amazon sellers will appeal your suspension.
Best part is? If we don’t get your account back, you don't pay.

Highest success rate in the industry
We are the only service that offers a 100% money-back guarantee if our team of current amazon sellers can not get your account back.

Get your Amazon Seller account up and running with our best-in class service.
Our appeal experts write winning Amazon appeals that address your account’s specific issues.

We Don’t Work Like Lawyers.

Unlike an Amazon attorney, we don’t take a losing adversarial approach with Amazon.
We work within their enforcement processes, which creates the best outcome for most sellers.

Suspension Types We Appeal:

  • Account verification

  • Best-seller rank (BSR) manipulation

  • Code of conduct

  • Condition

  • Counterfeit complaints

  • Drop-shipping

  • Expired products

  • Forged documents

  • Frauded account

  • Inauthentic complaint

  • IP – copyright infringement

  • IP – counterfeit

  • IP – trademark infringement

  • Late shipment rate

  • Linked accounts / related accounts

  • Listing violations

  • Order defect rate

  • Platform manipulation

  • Price gouging

  • Restricted products

  • Review manipulation

  • Safety complaints

  • Used sold as new

  • Variation abuse

  • Verified tracking rate (VTR)

  • 1. Assess

    We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask you key questions.

  • 2. Call.

    We discuss our findings and work with you to determine the root cause of the Amazon deactivation. Our experienced consultants apply Amazon intelligence and business know-how to address account issues.

  • 3. Write.

    We create a customized Amazon appeal letter that answers Amazon’s concerns. The Plan of Action is unique to your business.

  • 4. Follow Up.

    Many suspensions require more than one Plan of Action to garner Amazon’s approval. Our team provides additional Amazon appeals, escalation strategies and follow-up as needed – for one flat rate.

  • 5. Advise.

    Once we achieve Amazon reactivation, we provide suggestions for keeping your account healthy and active.