Our Process

Amazon has the power. When problems arise for sellers and vendors, they need seasoned pros on their side.

  • Our team is packed with subject-matter experts, from ex-Amazon employees to long-time sellers and brand owners.

  • We take on the seemingly insolvable challenges others won’t touch.

  • Our work ethic and integrity are second-to-none.

  • We fight alongside our clients, ease their minds, free up their time and help them boost profits.

  • 1. Assess

    We thoroughly research your seller account. This goes far deeper than simply reading your Amazon suspension notice. We run reports, search for trouble areas and ask you key questions.

  • 2. Call.

    We discuss our findings and work with you to determine the root cause of the Amazon deactivation. Our experienced consultants apply Amazon intelligence and business know-how to address account issues.

  • 3. Write.

    We create a customized Amazon appeal letter that answers Amazon’s concerns. The Plan of Action is unique to your business.

  • 4. Follow Up.

    Many suspensions require more than one Plan of Action to garner Amazon’s approval. Our team provides additional Amazon appeals, escalation strategies and follow-up as needed – for one flat rate.

  • 5. Advise.

    Once we achieve Amazon reactivation, we provide suggestions for keeping your account healthy and active.